Helping Hand IT Services & Networking, Inc.
We are committed to delivering exceptional customer service and reliable technical support throughout your experience with us.
“Our technicians are highly trained and use industry-standard tools and practices to ensure your issue is resolved correctly the first time.”
Customer Satisfaction Guarantee
Your satisfaction is our priority. If you're not completely satisfied with the service you receive, please let us know within 14 days of your service date.
We will work with you to resolve the issue promptly and professionally, including re-performing the service at no additional cost, if necessary, provided the issue is not due to client or third-party negligence or misuse.
14-Day Service Warranty
All repairs and services are covered by a 14-day warranty. If the original issue reoccurs within 14 days and is not caused by misuse or external interference, we will re-perform the service free of charge.
“Please note: This warranty does not cover issues caused by accidental damage, third-party interference, or software changes made after service.”
Beyond 14 Days
For issues reported after the 14-day warranty period, our standard labor rates will apply.
Contact Us
If you have any questions or need support, call 630-940-1718 Ext. #2, or email us at support@helpinghandIT.com.
“If you experience a recurring issue within the warranty period, simply contact us at [phone/email] and we’ll schedule a follow-up at your earliest convenience.”
“Your satisfaction is our priority. Thank you for choosing Helping Hand IT Services & Networking, Inc. We’re you are Client First”
“Looking for added peace of mind? Ask us about our extended service plans.”
